Platform available in the following countries:
Aforti Exchange

FAQ

How to register at Aforti Exchange Platform?

Registration at the Platform is very easy. Follow these 3 simple steps:

  1. Fill in the short form at:  https://pl.aforti.biz/en/register
  2. Activate Your account by clicking the activation link sent to the e-mail address You indicated
  3. Confirm the phone number by entering the activation code texted to You
  4. Add bank accounts (in PLN and a foreign currency)

Register today to take advantage of the easy and money-saving online foreign exchange with Aforti Exchange!

Do I have to sign an agreement in order to use Aforti Exchange Platform?

No. One of the advantages of Aforti Exchnage Platform is the fact You do not need to sign any agreements. You only need to register and accept the terms and conditions which stipulate the regulations of using the platform. The registration itself is free of charge and takes only a few minutes.

How to buy/sell currency at Aforti Exchange Platform?

Foreign exchange at Aforti Exchange Platform is quick and easy.

  1. Register for free at the platform if You are not a registered user or log in each time You wish to use our sevices
  2. Select the currency You wish to purchase for the amount transferred.
  3. Book a guaranteed exchange rate for Your Company.
  4. Transfer the amount You intend to exchange
  5. You will receive the return transfer in the currency of Your choice up to 60 minutes (if You hold the bank account in the following banks: Alior Bank, BNP Paribas, mBank, Millennium Bank, PKO BP, Santander Bank). For the remaining banks, the transfer may take up to one working day (in case the transaction is carried out outside the cut-off time).
How long does it take to exchange currency with Aforti Exchange?

In vast majority of the cases the settlement of the transaction at Aforti Exchnage takes up to 60 minutes for the following bank accounts: Alior Bank, BNP Paribas, mBank, Millennium Banku, PEKAO SA, PKO BP, Santander Bank. For the remaining banks, the transfer may take up to one working day. Should You have any questions concerning Your transaction time please do not hesitate to contact us at: +48 22 647 50 30, +48 792 708 708.

How much time do I have to execute the transfer after accepting the transaction?

The time to execute the transfer is 15 minutes.

What is the minimum amount which may be exchanged at Aforti Exchange Platform?

The minimum amount which may be exchanged is 3.00 currency units, except for: CZK, HUF, SEK, NOK, DKK. The minimum amount for those currencies is respectively: 200 000, 10.000, 50.000, 50.000 and 50.000.

Which currencies may be exchanged at Online Aforti Exchange Platform?

The following currencies are on offer at the online foreign exchange platform: EUR, USD, CHF, GBP, HUF, NOK, SEK, CZK,, RON, BGN. However if you don't see the required currency on this list, please tell us by calling your Aforti relationship manager or the following numbers: +48 22 647 50 30, +48 792 708 708. We'll do our best to add the required currency to our list! 

Is it safe to execute transactions via Aforti Exchange Platform?

Yes. Our Clients are guaranteed full security. All the connections with the service take place with the use of SSL connection encrypted with 256-bit encryption key (TRUSTED SSL).

Are Aforti Exchange Clients provided with invoices for foreign exchange?

Aforti Exchange Clients are provided with invoices for foreign exchange.

Are there any fees charged for interbank transfers?

No. Aforti Exchange does not charge any fees for interbank transfers.

What do I pay for when using Aforti Exchange Platform?

Registration is completely free of charge and so is the operation of the platform. The only thing You pay for is the transfer from Your bank to Aforti Exchange.

May I save much if I use Aforti Exchange?

Yes. Registration and maintaining Your account at Aforti Exchange Platform is free of charge. When executing transactions, You are not charged with any additional fees or commissions. Moreover, You have the possibility to determine the spread individually, spread being the difference between the buy and sell rates. In currency exchange offices and banks spread usually reaches more than a dozen and several dozen groszy, respectively. In order to find out exactly how much You can save thanks to Aforti Exchange please contact our dealer department : +48 22 647 50 30 / 34 / 35.

What is a 'spread' in currency exchange?

Market average is the value of currency exchange rate without the spread (margin) added by banks in foreign exchange transactions with their Clients. Nevertheless, what is most important is that the so-called ‘market average’ is not an arithmetic mean of the buy and sell rates. The reason for this is that each bank may apply different margin rates for buying and different for selling a particular currency, and consequently the ‘market average’ may be in such a case shifted by a few points towards the buying or selling rate. In Aforti Exchange these are is very close to market average, thanks to which Aforti Exchange Clients are guaranteed the most attractive conditions of foreign exchange.

What does 'market average' mean?

Market average is the value of currency exchange rate without the spread (margin) added by banks in foreign exchange transactions with their Clients. Nevertheless, what is most important is that the so-called ‘market average’ is not an arithmetic mean of the buy and sell rates. The reason for this is that each bank may apply different margin rates for buying and different for selling a particular currency, and consequently the ‘market average’ may be in such a case shifted by a few points towards the buying or selling rate. In Aforti Exchange these are is very close to market average, thanks to which Aforti Exchange Clients are guaranteed the most attractive conditions of foreign exchange.

Who is Aforti exchange offer addressed to?

Aforti Exchange online foreign exchange offer is addressed to Companies searching for a reliable and safe partner for foreign exchange.

Can I use Aforti Exchange Platform if my company is registered outside of Poland?

At present, only Entrepreneurs registered in the territory of Poland may use Aforti Exchange foreign exchange services.

What should I do if I have problems with logging in to Aforti Exchange Platform?

Contact our Helpline:  +48 22 647 50 30.

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